Ethics and integrity | G4-58

Internal and external mechanisms for reporting concerns about unethical or unlawful behavior, and matters related to organizational integrity

We installed an Integrity Hotline in 2006 which allows violations of ethical and legal standards to be reported. With this hotline, employees are able to contact Corporate Compliance using toll-free telephone numbers that have been specially set up in individual countries. An intermediary service operator ensures that employees can retain anonymity and communicate in their own native language.